Privacy Policy
Effective Date: January 1, 2026 • Water Heater Repair Master
At Water Heater Repair Master (accessible at waterheaterrepairmaster.com), your privacy is of paramount importance to us. This Privacy Policy document outlines the types of personal and service information that is collected and recorded by Water Heater Repair Master and how we use and protect it.
1. Information We Collect
When you request water heater diagnostic or repair services, schedule an appointment, or contact our customer support team via phone or web forms, we may collect the following information:
- Contact details such as your full name, phone number, and email address.
- Service property address and city to send field technicians.
- Details regarding your water heating equipment (fuel type, brand, observed symptoms).
2. How We Use Your Information
We use the collected information exclusively for the following purposes:
- To send certified technicians directly to your location for emergency or scheduled repairs.
- To provide written flat-rate estimates, invoices, and warranty documentation.
- To communicate arrival windows and service status updates via phone or SMS.
- To comply with municipal mechanical inspection and permitting records.
3. Information Protection & Sharing
We do not sell, trade, rent, or lease your personal information to third-party telemarketers or external lead brokers. Your information is accessed solely by authorized repair technicians and customer support personnel to perform requested services.
4. Contact Us
If you have questions regarding this Privacy Policy or wish to update your contact details, please contact us at:
Water Heater Repair Master
Phone: (877) 691-0613
Website: waterheaterrepairmaster.com